Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.

Last Updated: January 2025

1. Introduction

This Privacy Policy explains how Bet Insight UK ("we", "us", or "our") collects, uses, and protects your personal information when you use our website.

We are committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

By using our website, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Information You Provide

We may collect personal information that you voluntarily provide to us, including:

• Name and contact information (email address, phone number)

• Account registration details

• Communications you send to us

• Feedback and survey responses

2.2 Information Automatically Collected

When you visit our website, we automatically collect certain information:

• Browser type and version

• Operating system

• IP address

• Pages visited and time spent on pages

• Referring website addresses

• Device information

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website. Cookies are small data files stored on your device.

Types of cookies we use:

• Essential cookies: Required for website functionality

• Analytics cookies: Help us understand how visitors use our site

• Preference cookies: Remember your settings and preferences

You can control cookie settings through your browser. Disabling cookies may affect website functionality.

3. How We Use Your Information

We use collected information for the following purposes:

• To provide and maintain our services

• To improve and personalize user experience

• To communicate with you regarding inquiries and updates

• To analyze website usage and performance

• To detect and prevent fraud or security issues

• To comply with legal obligations

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. Legal Basis for Processing (UK GDPR)

We process your personal data based on the following legal grounds:

• Consent: When you have given explicit consent for specific processing

• Legitimate Interests: To operate and improve our website, prevent fraud

• Legal Obligation: To comply with UK laws and regulations

• Contract Performance: To fulfill services you have requested

5. Data Sharing and Disclosure

We may share your information in the following circumstances:

• Service Providers: Third-party companies that help us operate our website (hosting, analytics, customer support)

• Legal Requirements: When required by law, court order, or governmental authority

• Business Transfers: In connection with a merger, acquisition, or sale of assets

• Protection of Rights: To protect our rights, privacy, safety, or property

All third-party service providers are contractually obligated to protect your data and use it only for specified purposes.

6. International Data Transfers

Your information may be transferred to and processed in countries outside the United Kingdom.

When we transfer data internationally, we ensure appropriate safeguards are in place, including:

• Standard Contractual Clauses approved by the UK authorities

• Adequacy decisions recognizing equivalent data protection standards

• Your explicit consent where required

7. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

Retention periods vary depending on:

• The nature of the information

• Legal and regulatory requirements

• The purposes for which we collected it

When information is no longer needed, we securely delete or anonymize it.

8. Your Rights Under UK GDPR

You have the following rights regarding your personal data:

• Right to Access: Request copies of your personal data

• Right to Rectification: Request correction of inaccurate data

• Right to Erasure: Request deletion of your data ("right to be forgotten")

• Right to Restrict Processing: Request limitation on how we use your data

• Right to Data Portability: Receive your data in a structured format

• Right to Object: Object to processing based on legitimate interests

• Right to Withdraw Consent: Withdraw consent at any time

To exercise these rights, contact us at the details provided below.

9. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• Encryption of data in transit and at rest

• Regular security assessments and audits

• Access controls and authentication

• Employee training on data protection

• Incident response procedures

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

10. Children's Privacy

Our website is not intended for individuals under 18 years of age.

We do not knowingly collect personal information from children under 18.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

We will take steps to delete such information from our systems.

11. Third-Party Links

Our website may contain links to third-party websites, including betting operators and support organizations.

We are not responsible for the privacy practices of these external sites.

We encourage you to review the privacy policies of any third-party sites you visit.

This Privacy Policy applies only to our website.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.

Changes will be posted on this page with an updated "Last Updated" date.

For material changes, we will provide prominent notice on our website or via email.

Your continued use of the website after changes constitutes acceptance of the updated policy.

13. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: privacy@betinsightuk.com

Postal Address: [Your Business Address]

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection:

Website: www.ico.org.uk

Helpline: 0303 123 1113

Questions About Your Privacy?

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at privacy@betinsightuk.com. We are committed to addressing your concerns promptly and transparently.

UK GDPR Compliant